There were some hick-ups – error report (2021-02-03)

  • Resolved jrgb

    (@jrgb)


    4 years ago

    Trying this plugin for the first time and get this message at the end:

    “There were some hick-ups…
    The backup process ran into some difficulties. Error report”

    The instructions on screen then say to copy that report and post into a new support thread here …

    The report suggests it all went ok though. Did it not?

    REPORT BEGINS

    [STEP] [2021-02-03 13:56:01] Initializing backup…
    [INFO] [2021-02-03 13:56:01] Backup & Migration version: 1.0.7
    [INFO] [2021-02-03 13:56:01] Site which will be backed up: https://hub.ceroc.com
    [INFO] [2021-02-03 13:56:01] PHP Version: 7.2.30
    [INFO] [2021-02-03 13:56:01] Web server: Microsoft-IIS/10.0
    [INFO] [2021-02-03 13:56:01] Max execution time (in seconds): 10800
    [INFO] [2021-02-03 13:56:01] Checking if backup dir is writable…
    [INFO] [2021-02-03 13:56:01] Initializing custom error handler
    [SUCCESS] [2021-02-03 13:56:01] Yup it is writable…
    [STEP] [2021-02-03 13:56:01] Scanning files…
    [STEP] [2021-02-03 13:56:03] Checking free space, reserving…
    [INFO] [2021-02-03 13:56:03] Requires at least 624555856 bytes.
    [INFO] [2021-02-03 13:56:03] Disk free space function is not disabled – using…
    [SUCCESS] [2021-02-03 13:56:03] There is 15,010.94 MB free.
    [SUCCESS] [2021-02-03 13:56:03] Great! We have enough space.
    [SUCCESS] [2021-02-03 13:56:03] Confirmed, there is more than enough space, checked: 624555856 bytes
    [INFO] [2021-02-03 13:56:03] Scanning done – found 18375 files…
    [SUCCESS] [2021-02-03 13:56:03] Backup initialized…
    [STEP] [2021-02-03 13:56:03] Initializing archiving system…
    [SUCCESS] [2021-02-03 13:56:03] Archive system initialized…
    [STEP] [2021-02-03 13:56:04] Preparing map of files…
    [SUCCESS] [2021-02-03 13:56:04] Files prepared.
    [INFO] [2021-02-03 13:56:04] Starting compression process…
    [STEP] [2021-02-03 13:56:04] Smart memory calculation…
    [INFO] [2021-02-03 13:56:04] There is 512 MBs of memory to use
    [SUCCESS] [2021-02-03 13:56:04] Setting the safe limit to 64 MB
    [STEP] [2021-02-03 13:56:04] Making database backup
    [INFO] [2021-02-03 13:56:04] Iterating database…
    [SUCCESS] [2021-02-03 13:57:00] Database backup finished
    [STEP] [2021-02-03 13:57:00] Making archive
    [INFO] [2021-02-03 13:57:00] Compressing…
    [INFO] [2021-02-03 13:57:00] Using PclZip to create Backup (forced)
    [INFO] [2021-02-03 13:57:13] Milestone: 1000/18375
    [INFO] [2021-02-03 13:57:25] Milestone: 2000/18375
    [INFO] [2021-02-03 13:57:39] Milestone: 3000/18375
    [INFO] [2021-02-03 13:58:03] Milestone: 4000/18375
    [INFO] [2021-02-03 13:58:25] Milestone: 5000/18375
    [INFO] [2021-02-03 13:58:43] Milestone: 6000/18375
    [INFO] [2021-02-03 13:59:02] Milestone: 7000/18375
    [INFO] [2021-02-03 13:59:27] Milestone: 8000/18375
    [INFO] [2021-02-03 13:59:50] Milestone: 9000/18375
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-02-03 14:00:17
    [DOWNLOAD GENERATED] Last update (seconds): 4 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-02-03 14:00:13

    REPORT ENDS

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @jrgb

    We released new version which should fix your issue, could you please try that one and send us logs if nothing changes?

    In case your PHP CLI is not available you will need to choose “Bypass server limits” in “Other settings” section at the bottom.

    Let me know if that helps
    Thank you

    Thread Starter jrgb

    (@jrgb)

    Thank you, upgrading to 1.0.8 has fixed whatever wasn’t working with 1.0.7 and it now finishes with the “Backup successful!” message.

    I did this without touching the “Bypass server limits” settings.

    Thank you

    Plugin Support backupsupport

    (@backupsupport)

    Great thank you for the feedback, we’re so happy that it’s working for you now ??

    Could you please do us a BIG favour and give us a nice rating here https://www.ads-software.com/support/plugin/backup-backup/reviews/? Thank you!! ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘There were some hick-ups – error report (2021-02-03)’ is closed to new replies.