Can’t change “Administration Email” to Hotmail addresses

  • When I try to change the “Administration Email Address” to a Hotmail address, the confirmation email never arrives.

    This is not a plugin. This is using the default WordPress admin panel, “General Settings” >> Administration Email Request.

    I’ve tested with two different Hotmail accounts: nothing shows up in Inbox, Junk, Archive, Trash. Nothing in filters or blocks to explain it.

    I’ve also tested with two different Gmail accounts: the confirmation email arrives immediately.

    In other words: the confirmation email reaches the tested Gmail accounts. It does not reach the tested Hotmail accounts.

    I’ve searched these forums but haven’t found answers. Many people note a similar problem when using plugins, but this is not a plugin issue. This is from the WP admin screen, and no SMTP/email plugins are active on this site.

    Thanks very much for your help.

Viewing 1 replies (of 1 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This is an issue with hotmail; it rejects mail coming from WordPress. The wp.org admins have attempted to talk to MS about this, but with no positive effect.

    Use an SMTP plugin as that might help.

Viewing 1 replies (of 1 total)
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