• Resolved ppoz4

    (@ppoz4)


    Hi,
    The users of my website are facing an “empty cart” problem when they try to add to cart and purchase a product, via their smartphone. I’ve tried disabling all plugins with only WooCommerce enabled, and also tried disabling then reactivating WooCommerce and deleting and reinstalling WooCommerce, but still get the same ’empty cart’ errors. On a desktop/laptop it all works perfectly.
    A WooCommerce Status scan shows that woocommerce_sessions table is missing in my database.
    I’ve tried regenerating the table by running Status > Tools > Product lookup tables > Click – Regenerate without success. Result: Verifying database… One or more tables are still missing: wp_woocommerce_sessions
    WooCommerce database version: 4.9.2
    Is there any way to recreate the table manually?
    Cheers
    Pete

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello Pete, you can try reinstalling WooCommerce and see if that helps!

    Thread Starter ppoz4

    (@ppoz4)

    Hi @nicolamustone
    I actually tried that this morning, but the table was still missing once reinstalled (which I don’t understand how)

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @ppoz4. I’m sorry we missed your last post. Have you been able to resolve this issue? If not, please share your system report with me. You can find it by going to WooCommerce > Status > Get system report and then click Copy for support to be able to paste it in your reply.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @ppoz4. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

    Thread Starter ppoz4

    (@ppoz4)

    Hi @drwpcom
    I actually tried replying over a week ago but my reply was removed or didn’t work (?)
    Anyway, no the issue wasn’t fixed or resolved, I couldn’t find any further help with it so I uninstalled WooCommerce all together and installed EasyCart

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘How to recreate woocommerce_sessions table?’ is closed to new replies.