Facebook showing wrong prices without VAT

  • Resolved geekfairyjo

    (@geekfairyjo)


    4 years ago

    The plugin is ignoring the price that is added for each product. We are UK store and prices in Woo are with VAT added, but suddenly they have started to go to Facebook via the plugin without VAT on some products (some old and some new products)

    I know you can manually add the price but with 250 products and 4-6 variations, I do not want to have to go back and do this.

    Why isn’t the plugin just taking the price that is set on the product and showing that?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • crazywickedawesome

    (@crazywickedawesome)

    Hi!

    Thanks for reaching out!

    It will be great if you could share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Can you also please show us a screenshot of an impacted product?

    Looking forward to hearing from you!

    Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Facebook showing wrong prices without VAT’ is closed to new replies.

Tags