Unable to download certificate

  • Resolved quynhvo77

    (@quynhvo77)


    4 years ago

    Hi, when I tried to download the certificate, it says this error. How to solve this problem?

    Thank you
    Photo attached

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • munayam

    (@munayam)

    Hello @quynhvo77,

    Are you using Tutor LMS latest build? Please send us email to support at themeum dot com for receiving support for pro features. Thanks

    Hey, @quynhvo77 do you solved this?

    I have the same issue, but their support doesn’t help…

    Can you please share the solution.

    Hello @quynhvo77 & @evolcan,

    You can disable hard compression of html and js files from your cache plugin then clear cache to see if the issue gets resolved. Update Tutor LMS free and pro to the latest build. To seek support for pro features send email to support at themeum dot com.

Viewing 3 replies - 1 through 3 (of 3 total)
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