• Resolved jamonessinfronteras

    (@jamonessinfronteras)


    I’m trying to setup the plugin in my website, however my public wallet key is not accepted. The error that i receive is

    The provided master public key does not have the right format.

    The instructions say that the public key starts with ‘xpub’, ‘ypub’ or ‘zpub’, but not mine. Could you please clarify if i’ve to add the xpub to the beginning of my key?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Triple-A.io

    (@tripleatechnology)

    Hi @jamonessinfronteras ,
    If your public key does not start with a lowercase x, y or z then either you are looking for it in the wrong place (perhaps looking at a public key of an address) or you are using a multi-sig wallet.

    Multi-signature wallets are not supported.
    We recommend creating a wallet specifically for use with TripleA so that the dashboard and email notifications remain in sync with actual orders processed.

    Regards,
    TripleA Team

    @tripleatechnology

    What do you recommend ?

    I am new to this payment system so I don’t have idea yet .

    Thanks .

    Thread Starter jamonessinfronteras

    (@jamonessinfronteras)

    @coatedpill

    I finally open a wallet in a different place than Coinbase. I actually used Exodus which also provides the xpub address. It works but i still have some concerns about matching WC orders with BTC payments received in the wallet when the volume in transactions is medium to high.

    Plugin Author Triple-A.io

    (@tripleatechnology)

    Hi @coatedpill ,

    We recommend Electrum, it gives full control (but also full responsability) over your personal bitcoin wallet.
    There are online or offline wallets that may provide different benefits.
    If you want to manage your own bitcoin, which entails some risk and learning curve, it’s best you research your options and make a choice based on what you think is best for your own needs.

    Hi @jamonessinfronteras ,
    Have replied in the other topic you opened, will assist you there.
    Thank you for your contribution in assisting others with wallet suggestions ??

    Regards,
    TripleA Team

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Adding Master public key’ is closed to new replies.