WooCommerce Google Analytics is not sending data to Google Analytics

  • Resolved Chris

    (@chrispieracci)


    4 years ago

    We used to use a simple Google Analytics plugin. We then deleted it and installed the WooCommerce Google Analytics plugin. Everything seems to be ok, but we don’t have any data about the sellings in the Google Analytics dashboard.

    Anyone can help me?

    Thanks,
    Chris

    • This topic was modified 4 years ago by Chris.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @chrispieracci

    The Google Tag Assistant Chrome extension is showing an error:

    https://d.pr/i/SE5aas

    To ensure the plugin is working as expected, try switching back to a default theme like Twenty Twenty-One and disabling all plugins except for WooCommerce and Google Analytics to see if this resolves the problem.

    Here is a link that better outlines that process:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @chrispieracci. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the extension, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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