• Resolved dheijman

    (@dheijman)


    I know, similar questions have been asked, though, I think I tried everything and can’t find the solution. I hope you can help me out ??

    I’ve tried to add the ads manually in pages and posts (I use HTML text editor, not visual or block). Also tried to add the ads automatically after paragraphs or images or in the widget area. None of these are visible in Firefox or Chrome, on desktop or mobile. Tried deactivating plugins but doesn’t seem to help any. Just to check I added one ad straight from AdSense, that one is visible.

    Via the link provided you can see a page where there should be an add after the first image (automatically added), second image (manually added) and two in the side bar above the add which is there from AdSense.

    Theme Ocean WP is active, together with WP Quads version 2.0.19.

    Do you know what I can do to change this?

    Thank you for your help!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support WPQuads Support

    (@wpquadssupport)

    Can you please provide us the list of plugins on your site? we will check it and let you know back.

    Thread Starter dheijman

    (@dheijman)

    Sure! Haha, that became quite a list. Here we go:

    Optimole Image Optimazation
    Asset Cleanup
    Forminator (Forms)
    GDPR Cookie approval
    Gutenberg (turn off)
    jQuery pin it button
    LuckyWP Table of Contents
    myStickyMenu
    Ocean Extra
    Really Simple SSL
    Schema & Structured Data for WP & AMP
    Shift8 CDN
    Speed UP Javascript to Footer
    Updraft Plus
    Implement Headers & Footers
    WordPress Zero Spam
    WP Fastest Cache
    WP YouTube Lyte
    WPFront Scroll Top
    Yoast SEO

    It’s quite a list I find, though, they all seem to help ?? Perhaps this list makes it more clear.

    Thank you!

    Plugin Support WPQuads Support

    (@wpquadssupport)

    The issue might occur due to the conflict with the other plugins. Can you please check it once by deactivating the plugins on your site whether the issue is persistent? And Then let us know back.

    Thread Starter dheijman

    (@dheijman)

    Hi there,

    Thank you for your quick response, somehow I missed the notification.

    With a troubleshooting plugin I deactivated all plugins and installed a different standard theme. Even when all the plugins are deactivated, excluding WP Quads and the theme, the ads are not visible. When hovering WP Quads at the top bar it says ‘Ads working fine’.

    Hopefully, this is of help ??

    Thank you!

    Thread Starter dheijman

    (@dheijman)

    Update: Instead of creating automated AdSense ads, I created a ‘custom code’ ad and pasted a code snippet from an ad created in AdSense. This works ?? It’s the ad that is shown below the first image on all pages and posts, except on the home page. In the widget area are still two ads that are generated with the AdSense Ad creator, though remain invisible.

    Hope this helps ??

    Plugin Support WPQuads Support

    (@wpquadssupport)

    Can you please verify the visibility and targeting condition of the Ad? Check if it is valid.

    Thread Starter dheijman

    (@dheijman)

    Oooooo yes it’s working! Thanks!! That did the trick. While creating the ad I filled in my Customer Ad ID where it should be the Data Slot ID of the ad… Now it all makes sense of course.

    Thank you so much for your service! I hope this troubleshooting is of help to others too.

    Though, there’s one thing that I can’t figure out. I’m not sure if it has to do with precisely this topic (or if I should open a new ticket), but the ads on the pages are not displayed on (a/my) mobile device. I do have the triggers that they should load on the devices: desktop, tablet, mobile and small screens activated. Does this have to do with the triggers or validation or something else that I’m missing? When I make the browser on my laptop smaller they do show, but on my phone they’re not visible. Or… could this have to do with that it takes time for Google to display ads? Maybe I should have more patience, but because of the whole trigger / valid thing I’m in doubt if I’m doing it right ??

    Plugin Support WPQuads Support

    (@wpquadssupport)

    Can you please provide a screenshot of the plugin settings? We will check it and let you know back.

    Plugin Support WPQuads Support

    (@wpquadssupport)

    If the issue is still persistent can please let us know back, So that we can help you resolve this issue and mark this topic as resolved.

    Plugin Support WPQuads Support

    (@wpquadssupport)

    We are marking this topic as resolved due to inactivity . You can reach out to us if the issue is persistent. We will you resolve it.

Viewing 10 replies - 1 through 10 (of 10 total)
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