“There are no shipping options available” for San Jose, CA

  • Resolved rrnewmed

    (@rrnewmed)


    3 years, 9 months ago

    Hello,

    A customer from San Jose, CA has encountered,”There are no shipping options available” when trying to buy a product. Why is this happening and what is the solution to fix?

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @rrnewmed,

    It seems that either San Jose, CA is:
    (a) in a shipping zone with no shipping methods or
    (b) not covered by any shipping zones.

    For further checks, kindly send us a screenshot of your Shipping Zones setup at WooCommerce → Settings → Shipping → Shipping Zones > the specific shipping zone

    You can use snipboard.io to share the screenshot.

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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