Automatic Approve Zoom Booking Error

  • rsperoni

    (@rsperoni)


    4 years ago

    Hi, confirmations emails form zoom meetings bookings doesn’t seem to be working.

    When an user sends their booking and booking approve is disabled they get:

    Booking could not be created:
    Could not automatically enroll you into the Zoom meeting. Please get in touch with the event organizer.

    However booking actually works and if they reload the page they get “You are currently attending this event. Manage my bookings”

    If bookings must be approved user receives the pending email, but when an admin confirms the booking an email is also NOT sent.

    When you click in resend email it works.

    Any ideas? I’m considering purchasing a license but this seems a bug and worries me.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
  • ll1960

    (@ll1960)

    same here

    Thread Starter rsperoni

    (@rsperoni)

    This is related to the “registration required” zoom advanced options.

    If you select “No registration required” it creates the meeting correctly but when you try to make a booking it tries to register the booking with zoom wich returns an error because that is disabled.

    If you select “Registration required” it works as long as the wp user has an non empty Name.

    I think it should work in both scenarios. In my case I need to keep bookings just in WordPress to keep it simple for users.

    Thank you.

    ll1960

    (@ll1960)

    @rsperoni FYI EM 5.9.11.3 and EM Zoom 1.3 updates have not fix the problem on my side: no emails are sent after approving bookings to “No registration” zoom event types. Staying tuned ?? Lionel

    Plugin Support angelo_nwl

    (@angelo_nwl)

    I’m sorry for the delayed reply. Since this is an add-on for Events Manager, we generally don’t monitor this forum at all but are happy to help on our Events Manager (main plugin) forum. However, this issue is already on the to-do list and should get fixed soon.

    Thread Starter rsperoni

    (@rsperoni)

    Great! in case it helps I patched the first scenario doing this each time that $zoom_client->add_registrant or static::register_attendee is called.

    if ($_this->settings[‘approval_type’] != 2) {
    $EM_Booking->booking_meta[static::$type] = $zoom_client->add_registrant( $zoom_registrant, $meeting_id, static::$zoom_api_base );

    }

    Plugin Author Marcus (aka @msykes)

    (@netweblogic)

    We’re just reviewing past threads to help resolve them and then hopefully new forum posters will read our recently created sticky post at the top of this forum, asking users to direct questions to our Events Manager plugin forum instead, which we monitor daily!

    This should now be fixed in the 1.4 update just now.

Viewing 6 replies - 1 through 6 (of 6 total)
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