Migrating backup, file not found

  • Resolved hitmanireland

    (@hitmanireland)


    4 years ago

    I successfully created a backup and moved it via ftp to the migrating website but it’s saying it can’t download the file. I can use the link in my browser to download the zip file so I know it works.

    [STEP] [2021-02-19 11:08:51] Initializing restore process…
    [INFO] [2021-02-19 11:08:52] Creating lock file
    [STEP] [2021-02-19 11:08:52] Initializing download process
    [SUCCESS] [2021-02-19 11:08:52] Downloading initialized
    [STEP] [2021-02-19 11:08:52] Downloading remote file…
    [INFO] [2021-02-19 11:10:36] Unlocking migration
    [SUCCESS] [2021-02-19 11:10:36] Download completed (took: 104.21010899544s)
    [STEP] [2021-02-19 11:10:36] Looking for backup manifest
    [ERROR] [2021-02-19 11:10:37] Backup does not exist under provided URL.
    [ERROR] [2021-02-19 11:10:37] Please confirm that you can download the backup file via provided URL.
    [ERROR] [2021-02-19 11:10:37] …or the manifest file does not exist in the backup.
    [ERROR] [2021-02-19 11:10:37] Missing manifest means that the backup is probably invalid.
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-02-19 11:10:39
    [DOWNLOAD GENERATED] Last update (seconds): 4 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-02-19 11:10:35

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  • Plugin Support backupsupport

    (@backupsupport)

    I get information that other guy from our team helped you to solve the issue via live chat. I am closing the topic on forum then ??

    If I am wrong feel free to contact us again, or create new topic!
    Thank you

Viewing 1 replies (of 1 total)
  • The topic ‘Migrating backup, file not found’ is closed to new replies.