• Hi,

    Since the last update, the menus at the user dashboard no longer work. It kept showing “Hello NAME (not WNAME? Sign out)” no matter what I clicked. I tried deactivated Woocommerce and it worked as normal. Once I activated back Woocommerce, the problem appears again. What should I do?

    https://prnt.sc/105oruu

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Please be sure you set the profile page of LearnPress different from the profile page of Woocommerce

    Thread Starter mycommax

    (@mycommax)

    Hi,

    It is different. The Woocommerce profile page is not used at all

    https://prnt.sc/106bzcc.

    What should I do next?

    Plugin Support brianvu-tp

    (@briantp)

    Hi,

    Please try enabling debug mode then check in the log file
    Please read here to enbale it https://www.ads-software.com/support/article/debugging-in-wordpress/

    Thread Starter mycommax

    (@mycommax)

    Here’s what I’ve got from the log file. What should I do next?

    [26-Feb-2021 14:15:57 UTC] PHP Notice: Undefined index: enable_visitor_recognition in /home/mycomgro/courses.growingbusinesssimplified.com/wp-content/plugins/tawkto-live-chat/tawkto.php on line 341
    [26-Feb-2021 14:15:57 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:15:57 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:16:04 UTC] PHP Notice: Undefined index: enable_visitor_recognition in /home/mycomgro/courses.growingbusinesssimplified.com/wp-content/plugins/tawkto-live-chat/tawkto.php on line 341
    [26-Feb-2021 14:16:04 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:16:04 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:16:22 UTC] PHP Notice: Undefined index: enable_visitor_recognition in /home/mycomgro/courses.growingbusinesssimplified.com/wp-content/plugins/tawkto-live-chat/tawkto.php on line 341
    [26-Feb-2021 14:16:22 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:16:22 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:16:43 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:16:43 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:22:11 UTC] PHP Notice: Undefined index: enable_visitor_recognition in /home/mycomgro/courses.growingbusinesssimplified.com/wp-content/plugins/tawkto-live-chat/tawkto.php on line 341
    [26-Feb-2021 14:22:11 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:22:11 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:22:14 UTC] PHP Notice: Undefined index: enable_visitor_recognition in /home/mycomgro/courses.growingbusinesssimplified.com/wp-content/plugins/tawkto-live-chat/tawkto.php on line 341
    [26-Feb-2021 14:22:14 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:22:14 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:22:45 UTC] PHP Notice: Undefined index: enable_visitor_recognition in /home/mycomgro/courses.growingbusinesssimplified.com/wp-content/plugins/tawkto-live-chat/tawkto.php on line 341
    [26-Feb-2021 14:22:45 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:22:45 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:23:28 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:23:28 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:23:59 UTC] PHP Notice: Undefined index: enable_visitor_recognition in /home/mycomgro/courses.growingbusinesssimplified.com/wp-content/plugins/tawkto-live-chat/tawkto.php on line 341
    [26-Feb-2021 14:23:59 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755
    [26-Feb-2021 14:23:59 UTC] PHP Notice: ob_end_flush(): failed to send buffer of zlib output compression (1) in /home/mycomgro/courses.growingbusinesssimplified.com/wp-includes/functions.php on line 4755

    Thread Starter mycommax

    (@mycommax)

    Hi, I am still facing the same problem. Any update?

    Thread Starter mycommax

    (@mycommax)

    Hi,

    I would appreciate it if you could kindly assist me to solve this issue. Still waiting for an update from your side.

    Thread Starter mycommax

    (@mycommax)

    Any update for this issue? What do I do with the debug log? The problem still not solved

    Thread Starter mycommax

    (@mycommax)

    The problem still there even after the latest update? Can you assist what to do next?

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Menus not working in User Dashboard when Woocommerce activated’ is closed to new replies.