Is there a problem on Stripe Paymentrequestbutton ?

  • Resolved cagsan

    (@cagsan)


    4 years ago

    I can’t display Payment request button using chrome, on my phone as well. I have checked this example page of Stripe as well but still cant.

    https://stripe.com/docs/stripe-js/elements/payment-request-button

    It was working yesterday but dont know what happened. I havent install addon or change anything.

    And I see this message there;

    Either your browser does not support the Payment Request API, or you do not have a saved payment method. To try out the Payment Request Button, switch to one of the supported browsers below, and make sure you have a saved payment method.

    Is there a problem on their side, or its just me ?

    • This topic was modified 4 years ago by cagsan.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @cagsan

    Are you viewing that page using a different device?

    Per the docs you have to have a payment method saved in your account and I believe you must also be logged in to your gmail account. For example, you won’t see the button if you’re using incognito mode.

    It’s most likely on your end and not Stripe.

    Kind regards,

    Plugin Author Payment Plugins

    (@mrclayton)

    @cagsan

    I checked that link and it’s not showing for me either and I know 100% my setup should render the button. It appears to be an issue on Stripe’s end.

    I’ll shoot them an email let them know.

    Kind Regards,

    Thread Starter cagsan

    (@cagsan)

    Hi there,

    Thanks for the confirmation, I have been also chatting with their support and they keep saying that there are no issues. I have checked on my phone, and my pc either and oddly its not working. Hope it will be fixed…

    Thread Starter cagsan

    (@cagsan)

    UPDATE: Ok it seems to be back to work now, but sometimes cant display again.

    • This reply was modified 4 years ago by cagsan.
Viewing 4 replies - 1 through 4 (of 4 total)
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