Any idea why title, price and rating in front-end are not showing?

Hi @lapser,

Have you tried deactivating all the plugins except WooCommerce and Elementor(Pro)?

Please let us know how it goes.

Kind regards,
Herman ??

I confirm the problem is related to Astra while using JetWooBuider.
I didn’t tested the macksix’s solution since I switched to using another template (for now). I hope his/her solution solves the issue for any future user.

Hi @lapser,

Sorry to know that you had to switch to another theme.

Anyway, let us know if you need more help, otherwise please mark the topic as resolved.

Have a nice day and stay safe!

Kind regards,
Herman ??

P.S. We recommend reaching out to us through our Support Portal for faster and quicker help and resolution as mentioned here.

Why did you delete my replies @brainstormteam?

• This reply was modified 3 years, 12 months ago by macksix.
• This reply was modified 3 years, 12 months ago by macksix.

The plugin’s author did not delete your replies. It’s a matter of forum guidelines.

If you need support then per the forum guidelines please start your own topic.

A lot more people will see your post, and that way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole: https://www.ads-software.com/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

and: https://www.ads-software.com/support/guidelines/#post-in-the-best-place

Unfortunately, I have exactly the same problem and Google leads me to this. I understand the rules of the forum guidelines, but @sterndata what the policy does is counterintuitive, I can’t find what @macksix did. Now I’m forced to ask the Astra team (I do have Pro edition) but they are closed for the weekend, and I am facing conflicts on the production e-commerce site running 24/7.

@pjlam Commercial products are not supported in these forums.

@pjlam

Before you had to go to WooCommerce => Settings => JetWooBuilder Tab and set Product Shortcode Template to a JetWooBuilder Archive Item template.

See image: https://bit.ly/2Tn7LVY

But, now it works without doing this since I have updated Astra and JetWooBuilder.

I understand @sterndata, thank you. @macksix appreciate the help.