• Resolved nsoonhui

    (@nsoonhui)


    On my site booxmalaysia.com, when I enabled your plugin ( i’ve since disabled it), the file size of wfcm_local-files-2 grew to 3MB.

    Such a large file caused a problem with my web hosting provider, wpengine because it has an object cache of the limit 1MB (https://wpengine.com/support/wp-engines-object-caching/#Object_Cache_and_502_Errors). On my site it caused error 502.

    So now I can’t enable your plugin on my site. Anything you can do to either

    1) reduce the file size
    2) convince wpengine to relax the file size limit
    3) solve the problem together with wpengine.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author robertabela

    (@robert681)

    Thank you for using our plugin @nsoonhui

    I am sorry to read about your issue. This is something we are currently looking into, basically we will be optimizing the way we store data in the database in the upcoming updatte.

    However, I am afraid there is no quick fix for this. So the best I can tell you is to wait for the next update. I am sorry I could not be of any more help today.

    Plugin Author robertabela

    (@robert681)

    Hello @nsoonhui

    We have just released update 1.8.1 which addresses this issue. Can you please test it and advise?

    Looking forward to hearing from you.

    Thread Starter nsoonhui

    (@nsoonhui)

    Thanks, you mean now the plugin will always ensure that the wfcm_local-files-2 file is less than 3MB?

    Plugin Author robertabela

    (@robert681)

    Correct @nsoonhui

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘The problem with the file size of wfcm_local-files-2 when running on wpengine’ is closed to new replies.