• Hello!

    I am seeking help with correcting image rotation problems for our WordPress site.

    We had uploaded many photos (quite a few shot with an Android cell phone) with no problems with image orientation. After upload, if an image was sideways or upside-down, we would just manually edit in the WordPress Media Library and it worked fine.

    An update was done to WordPress to automate handling of image orientation. I’m sure this was a welcome change for many users, but many of our pictures were automatically messed up. Many are sideways or upside-down now. I would be fine with being able to manually fix each picture, but the editor in the WordPress Media Library will not fix the problem. For example, with a photo that is upside-down, instead of being able to rotate 90 degrees at a time until the picture is correct, the rotate buttons move the image 90 degrees to the left on the first click and then just returns it to the upside-down orientation on the second click. What is really odd is that it doesn’t matter if we click “rotate right” or “rotate left” the image rotates 90 degrees to the left and then upside-down.

    I have searched forums and tried several different plugins and nothing seems to work. I need to fix this and cannot find help.

    Please help me find the answer to this problem! Thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • I asked in the #core-media Slack channel, and core developer Mike Schroder said:

    That’s interesting. Yeah, it was fixed for new uploads, but not retroactively applied to any images.
    I wonder if browser handling was changed for any browsers, since previously the issue was that some browsers respected the metadata and others did not.
    Also possible there has been a regression of course.

    Previous ticket: https://core.trac.www.ads-software.com/ticket/14459
    And: https://core.trac.www.ads-software.com/ticket/37140

    If you can add any useful details to the tickets, it would be more visible and help move things forward.

Viewing 1 replies (of 1 total)
  • The topic ‘Image Orientation Issues’ is closed to new replies.