• Resolved chitramehendale

    (@chitramehendale)


    Hi,

    I am using Divi theme for my eCommerce application. While installing WooCommerce plugin on Divi theme, it is failing. Fatal error is occurred.
    Please help?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @chitramehendale,

    Kindly share with us the fatal error that comes up when you try installing WooCommerce.

    And just to check, try installing WooCommerce while using the Storefront theme with all the other plugins disabled.
    To avoid affecting your customers, you may want to do this on a test/staging site. If you don’t have one already, your hosting company might offer one as part of your package. Alternatively, you can use a free plugin like https://www.ads-software.com/plugins/wp-staging/

    Thread Starter chitramehendale

    (@chitramehendale)

    Hi,

    When I try to install Woocommerce on Divi theme, It is failing with following error –
    ————————————
    “Unpacking the package…

    Installing the plugin…

    Could not copy file. /home/drishtionlineco/divitest.drishtionline.co.za/wp-content/plugins/woocommerce/readme.txt

    Plugin installation failed.”
    ————————————-
    When I go to plugin installer page, there is entry of Woocommerce in plugin list.
    When I try to activate that, fatal error occurs.

    ———————————
    Plugin could not be activated because it triggered a fatal error.

    Fatal error: require(): Failed opening required ‘/home/<my_domain_name>/wp-content/plugins/woocommerce/src/Autoloader.php’ (include_path=’.:/opt/cpanel/ea-php73/root/usr/share/pear’) in /home/drishtionlineco/divitest.drishtionline.co.za/wp-content/plugins/woocommerce/woocommerce.php on line 24
    ———————————

    Could you please assist?

    Thanks.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @chitramehendale,

    Just to check, are you able to install other plugins without any issue? You could try installing a different plugin to see if the issue is replicated.

    Also, since the automatic installation of WooCommerce is failing, kindly try to install it via FTP as explained here: https://docs.woocommerce.com/document/installation-2/#section-3

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @chitramehendale,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Compatibility between Divi theme and WooCommerce plugin’ is closed to new replies.