backup_merge is not responding

Just an update on this as i just can’t wait for the WPvivid team to get around to this. I tried running a backup several times taking hours and never finished.

I tried everything to get this plugin to work, in the end i installed another backup plugin (updraftplus) and it worked, backup and restore in about 45 mins.

Hopefully the WPvivid team can sort out the issues with the plugin.

Hi there @easylifespain

Thanks for raching out to us.

The problem of ‘backup_merge is not responding’ occurs usually because the option ‘Merge all the backup files into single package’ is enabled in WPvivid Settings, which is recommended on servers without a severe restraint, to save spaces.

So we would suggest you to try the following WPvivid Settings:

In General Settings:
1. Uncheck the option of ‘Merge all the backup files into single package when a backup completes’

Save Changes,

In Advanced Settings:
2. Check the option of ‘Enable optimization mode for web hosting/shared hosting’
3. Compress files every 100 MB
4. PHP script execution timeout for backup 900 seconds
6. PHP memory for backup 512 MB
7. Retrying times when encountering a time-out error: 9 times

Save changes and run a backup again.

All the best,

Hello,
@tonyrobins everything I did what you wrote but non-button works such as save changes or backup. I tried to reach you for help, but still waiting for your answer. Thank you!

Hi @0ceo

Thanks for reaching out to us.

It sounds like an ajax problem. Please wait a while then try a few more times.

All the best,

Hi @0ceo

Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

Please feel free to let us know if you have any further questions.

All the best,