• Resolved Funky Monkee

    (@thurovic)


    Hi there,

    I have been using the plugin for some time now and all of a sudden it is giving an error on a couple of website i have.

    The error is: Data error in Analytics
    The response is not a valid JSON response.

    Do you have any ideas what might be the problem? I have installed a new cache plugin (WP Rocket) and i have also disabled it since this error. But the error stays after deactivateing the new cache plugin.

    Kind regards, Arthur Wilson

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @thurovic Thank you for reporting this topic.

    1. Do you have any security plugins installed or and web application firewall rules configured?

    2. Are you seeing any browser console errors where this error message displays?

    3. Could you check if you encounter the same message after following the steps below:

    – Login to your site from a Chrome browser incognito window
    – Install and activate the Health Check & Troubleshooting plugin.
    – Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    – Attempt to set up Site Kit once more

    You can exit troubleshooting mode afterwards.

    4. Please share your Site Health information. You can use this form to share privately.

    Thread Starter Funky Monkee

    (@thurovic)

    Hi Luckyna,

    Thanks for your help.

    1. Yes, i do. And i have the security plugin installed long before the error began. On other sites I maintain i have the security plugin and Google site kit running together without issues.

    2. Yes, 2 errors:
    Failed to load resource: the server responded with a status of 414 ()
    googlesitekit-api.ba6a5de8761292956a74.js:1 Google Site Kit API Error method:GET datapoint:report type:modules identifier:analytics error:”The response is not a valid JSON response.”

    3. FIXED!

    4. i had done step 4 as first step, so you also have this data, but the ticket can be closed.

    Thanks for your help with this! Much appreciated!

    Plugin Support Luckyna San

    (@luckynasan)

    @thurovic Thanks for sharing this update. I’m very glad your issue has been resolved! Of course, if you encounter further issues please feel free to open a new support topic. If you are otherwise happy with the plugin, would you mind taking a moment to kindly leave a review? I would greatly appreciate it.

    Have a wonderful day.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Data error in Analytics The response is not a valid JSON response.’ is closed to new replies.