2FA not working – Project error [E_0]

Trial account. 2FA is not triggered when I log in and this is the error I see on my WP dashboard. In addition, the 2FA toggles for all users are grayed out so I cannot enable any users. I suspect part of the problem may be that I don’t have everything configured correctly on the Rublon admin console, but I wouldn’t know because I cannot find any documentation that details that side of the setup.

I couldn’t find any avenue of support on your web site other than the fake chat box that appeared to show a live agent standing by, but apparently not really.

Any assistance appreciated…I’m planning on a paid account if I can get this working.

The page I need help with: [log in to see the link]