Go Pro Popup Causing issues

  • Resolved sprocker

    (@sprocker)


    3 years, 8 months ago

    When the dashboard is accessed by a Shop Manager they can view the Abandoned carts which is great.

    When viewing the abandoned carts the shop manager sees the popup asking me to “Go Pro” or “Not Now”.

    When clicking on the “Not Now” the shop manager is directed to this page: wp-admin/options.php

    Which then gives the error: You need a higher level of permission.
    Sorry, you are not allowed to manage options for this site.

    How do I stop this? thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @sprocker, Thank you for your message.
    Are you logged in as an Administrator while you are trying to do so?

    Thread Starter sprocker

    (@sprocker)

    no, logged in as Shop Manager ??

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Please try that while logged in as Administrator. Shop manager does not have permissions to take this action.

    Thread Starter sprocker

    (@sprocker)

    it closes as Admin, but it is causing issues for the shop manager…

    He only uses a small screen so he is not able to closes the popup and access the abandoned cart page…

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Ok, thank you for reporting this.
    We will take a look at this issue and see how to lower the permission level so that Shop manager could also be able to submit this popup.

    Thread Starter sprocker

    (@sprocker)

    thanks – all he needs to do is be able to close it down.

    ??

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Thank you for letting us know about this. I will inform you once we have released a fix for this.

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @sprocker
    Happy to inform that we have just released a new update which includes a fix allowing users with a role “Store manager” to close the popup.

    Thank you for reporting it and helping to squash a bug! ??

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Go Pro Popup Causing issues’ is closed to new replies.

Tags