• Resolved rtpHarry

    (@rtpharry)


    Seems like the plugin might be broke on activation?

    I haven’t dug in deeply, but I can see the plugin was updated 4 days ago.

    I’ve just tried to install it on a new client and it wont active:

    ‘The plugin does not have a valid header.’

    Need to get FTP access to see if the file has had trouble extracting, but thought I would raise it here as well.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Saint Systems

    (@saintsystems)

    @rtpharry,

    Hi there. We’re unable to reproduce this error in our test environment.

    If the problem persists for you, can you reach out to us via https://support.saintsystems.com/hc/en-us/requests/new and send us a screenshot of the error and any applicable logs?

    Thank you.

    Plugin Author Saint Systems

    (@saintsystems)

    @rtpharry,

    In any case, we just published another small update (1.3.0), which now forces logout of disabled users. Please update to that version and let us know if you encounter that issue again.

    Thread Starter rtpHarry

    (@rtpharry)

    Thanks, I just upgraded and its activating.

    I guess we won’t know now if the plugin failed to extract properly or if it was a bug, but it’s fixed either way!

    Plugin Author Saint Systems

    (@saintsystems)

    @rtpharry,

    Glad to hear it. Let us know if you encounter any other issues.

    Hello, Is there a GUI available to change the setting for the blocked user message defined by disable_user_login_notice? That may need to change a few times for various notices for when access will be enabled again so an interface would be useful. Thanks

    • This reply was modified 3 years, 5 months ago by hclmed.
Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘The plugin does not have a valid header.’ is closed to new replies.