• Resolved kieronboz

    (@kieronboz)


    Hello, just wondering with the recent update, how do we configure the conversions API within the plugin? I know about all the settings on the Facebook end, but are there any settings within WordPress for this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @kieronboz,

    There are currently no conversions API settings to configure in the Facebook for WooCommerce extension. We have complete documentation on all settings here.

    Thread Starter kieronboz

    (@kieronboz)

    Thanks @tijosh, interesting – so the plugin will send the server side events without any configuration?

    I ask because i can’t see any mention of the conversions API on that page, so I wasn’t sure what the plugin claims to do etc.

    Thanks

    Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hey @kieronboz,

    interesting – so the plugin will send the server side events without any configuration?

    That’s correct!

    Thread Starter kieronboz

    (@kieronboz)

    @mikedmoore Thanks that is good to hear. I am just getting confused because when I am looking in the Events Manager, if I go into test events, and I load up the site, it works- the event is detected, but only Browser side, but if I turn on an adblocker, it no longer will work- at this point I would expect it to do server side events, which it does not do.

    I was able to get server side events sent over with the PixelYourSite plugin, and I can see them in the ‘Server’ filter within Test Events on facebook, but I never see any server events with the Facebook For WooCommerce plugin- what could I be missing?

    Thanks!

    Hi @kieronboz,

    Facebook for WC does not have an API area to configure on the front end – you can see what it sends in the back end via this link.

    Feel free to view that and see what it sends, and any configuration would be custom – thus outside what we could support.

    If you have other questions let us know!

    mother.of.code

    (@imazed)

    The Mother of Code

    Hi there! We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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