`Cannot read property ‘name’ of undefined

  • Resolved leo1951

    (@leo1951)


    3 years, 11 months ago

    Hello, I got the following error some weeks ago and have been searching for solutions. While I have seen many threads here with the error, they all seem to be from a year plus and are not helping my issue. I am not sure when exactly the issue developed. The Site Kit by plugin by Goole Adsense has been updated several times, and I do not always check every time there is an update to a plugin. I cannot be sure when the problem started.

    Cannot read property 'name' of undefined.

    in AdSenseDashboardWidgetOverview
    in AdSensePerformanceWidget
    in div
    in Layout
    in div
    in Cell
    in div
    in Row
    in div
    in Grid
    in div
    in AdSenseDashboardWidget
    in FilteredComponent
    in WithFilters(ModuleApp)
    in ModuleApp
    in GoogleSitekitModule
    in RestoreSnapshots
    in ErrorHandler
    in Root

    I also get the following error some times: Data error in Analytics
    Request parameter is empty: metrics.

    Thanks. Fred

    • This topic was modified 3 years, 11 months ago by leo1951.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi Fred, thanks for reaching out, hopefully we can determine the cause and ensure you get connected successfully. Firstly in order to understand this issue please share the following information:

    1. Your Site Health information. You can share privately via this form if preferred.
    2. At what stage do you encounter this notice? (ie. When visiting a particular dashboard or after clicking on a particular button when connecting one of the services)
    3. As opposed to updating the plugin each time have you tried to uninstall Site Kit in full, before installing once more?

    Let me know if you have any questions on the above. Looking forward to hearing from you.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing your Site Health information. From inspecting the details provided I don’t see anything obvious that may be resulting in this behavior. So we can try and understand this issue further and ensure you get connected please share the below:

    1. At what stage do you encounter this notice? (ie. When visiting a particular dashboard or after clicking on a particular button when connecting one of the services)
    2. As opposed to updating the plugin each time have you tried to uninstall Site Kit in full, before installing once more?
    3. Does the same issue occur with the AdSense module temporarily disconnected?

    @leo1951 As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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