Structure breaks cahnging contact form

  • Resolved garigaraialde

    (@garigaraialde)


    3 years, 8 months ago

    I’m having a problem with some pages in our website.
    I build a page, with a contact form. so far, so good.
    https://www.izarkom.eus/zuntz-proba-2/
    (if you click on ‘Kontratatu’ you’ll see the contact form)

    But, if i change the contact form, page’s structure breaks
    https://www.izarkom.eus/zuntz-proba-2-2/

    It’s the same page, the same structure. I just changed the contact form (a contact form that works in a similar page). I’ve just realised it’s Contact Form 7 Conditional Fields plugin what does this. if I deactivate the plugin, page’s structure it’s OK… The thing is that all our contact forms are built using the conditional option…

    I have 5.3.2 version of contact Form7 and 1.9.16 version of Conditional Fields.

    Has anyone else told you a similar problem?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter garigaraialde

    (@garigaraialde)

    Is there anybody out there?!

    Plugin Author Jules Colle

    (@jules-colle)

    Most likely a conflict due to invalid HTML code in your form or with your theme’s CSS. Please do the following:

    – update CF tot 2.0
    – Update CF7 to 5.4
    – create a new SMALL form, and make sure it breaks on your website. Then share that form code here.

    Thread Starter garigaraialde

    (@garigaraialde)

    Looks like it works now, the structure remains fine… but. Now I’ve the same problem we have when updating CF7 to 5.4 some weeks ago. If i’ve some required file in a hidden conditional group, it doesn’t alow to submit it…

    • This reply was modified 3 years, 8 months ago by garigaraialde.
    Plugin Author Jules Colle

    (@jules-colle)

    Is this required field a file field by any chance?

    It has been reported that [file*] inside a hidden group will trigger an error. I still need to fix this. This is on top of my priority list so keep an eye out for an update soon.

    Thread Starter garigaraialde

    (@garigaraialde)

    Sorry! I meant required field!

    Plugin Author Jules Colle

    (@jules-colle)

    Hi @garigaraialde this was addressed in the 2.0.1 update.

    If you make sure that you are both on the latest version of CF7 and Conditional fields, this should work fine. Please let me know if you still experience problems.

    • This reply was modified 3 years, 7 months ago by Jules Colle.
Viewing 6 replies - 1 through 6 (of 6 total)
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