Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @kotromar,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems to be working fine on our end. Here’s a screencast:
    https://i.rankmath.com/LyLMQC

    Or are we missing some step?

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Thread Starter kotromar

    (@kotromar)

    Hello Rank Math team,

    Thanks for feedback. In the ACF settings, I choose the relational link option, not just the url.

    We uploaded a video again where you can see what I have chosen in ACF. The settings then freeze when the URL is selected.

    https://www.loom.com/share/b66975c1335646a3853c2ca7649bd120

    I tried disabling all plugins and I just found out that when Rank Math is turned off, freezing will not occur.

    Plugin Author Rank Math

    (@rankmath)

    Hello @kotromar,

    We have identified the issue and have fixed it internally.

    We will let you know as soon as the update is available. We are sorry for the inconvenience.

    In the meantime, if there’s anything else we can help you with, please let us know.

    We are here to assist. Thank you.

    Same here, this is breaking all our link popups, it’s very critical for our websites.

    Rollbacking to 1.0.60 fixes the issue.

    • This reply was modified 3 years, 8 months ago by ciromattia.
    Plugin Author Rank Math

    (@rankmath)

    Hello @kotromar & @ciromattia

    Sorry for not following up quickly but the issue was resolved in the previous update, 1.0.61.1

    Please let us know if you are still facing the issue.

    Looking forward to helping you. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘ACF link freeze by plugin Rank Math’ is closed to new replies.