Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey @mae234 ,

    Thank you for writing in,

    The theme doesn’t have control over this. It seems like you have not been given the Super Admin role. Could you please check it by going to Users menu of your dashboard? Only the users with Super Admin roles are allowed to use the Additional CSS feature. Do let us know if there’s any confusion.

    Regards,
    ThemeGrill Support Team

    Thread Starter mae234

    (@mae234)

    Hello,

    Yes. I’m running multisite network. And I have installed Radiate theme on the subsite. So, is there a way to have ‘additional CSS’ feature enabled?

    Hey @mae234 ,

    Yes as we mentioned earlier, the Additional CSS feature is not controlled by the theme. It is controlled by the user roles provided on the site. You can once go to your WordPress dashboard > Users and check if you have the “Super Admin” role. Only the users with Super Admin role can get the Additional CSS option. If your role is not Super Admin then please change it and go to Appearance > Customize. The additional CSS field will appear after that.

    Regards,
    ThemeGrill Support Team

    Thread Starter mae234

    (@mae234)

    Hello,

    Thanks a a lot. I didn’t know how to set it super admin. Now I did it.

    Thanks a lot.

    Hey @mae234 ,

    Glad to have helped you out. Do write us back if you encounter any other problems in the future. Also, we would be really delighted if you could share your thoughts about our theme and support by dropping a review here: https://www.ads-software.com/support/theme/radiate/reviews/#new-post. Your reviews are very important for us and will be of great help in order to make our support as well as themes even better, which in the end is all for the greater satisfaction of our valuable users.

    Regards,
    ThemeGrill Support Team

Viewing 5 replies - 1 through 5 (of 5 total)
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