All woocommerce links don’t work

  • Resolved marcoerre

    (@marcoerre)


    3 years, 11 months ago

    Hi everyone, I have a never before encountered problem with woocommerce.
    All the products in the list are not clickable (title and photo), I do not arrive at the product detail page.
    After clicking on the product, the product url is correctly displayed in the browser url, but it is not displayed, the page remains on the same point.
    All the links on the site work fine except those in woocommerce.
    The cart and checkout pages are also unreachable.

    I have already tried these operations;
    – update permalinks
    – disable all plugins
    – update woocommerce from 5.1 to 5.2
    – empty server cache (siteground)
    – clear browser cache (safari & chrome)

    What can I try? I ran out of ideas !!
    thanks to those who can help me

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    This kind of problem is usually caused by a conflict with your theme or with another plugin or altogether.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Cheers!

    Thread Starter marcoerre

    (@marcoerre)

    Ok thanks for your support, I found the fault in the theme … thanks for the suggestion !!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Happy to help ??

    Great! If you have any further questions, you can start a new thread.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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