MailChimp WooCommerce

  • Resolved allhighstreets

    (@allhighstreets)


    3 years, 10 months ago

    Synching WooCommerce with MailChimp.
    I have tried to synch my woocommerce data with mailchimp and the synch freezes.
    I have been troubleshooting with Mailchimp, and they have advised on the following:

    After taking a look at the logs here is looks like the last completed action was back in 2020. It could be something with the action scheduler isn’t enabled, but it’s not something we would be able to see on our end because nothing is being sent to us. The log looks to have around 12k pending actions, so something is definitely blocked on the WooCommerce side of things. From here I would recommend reaching out to WooCommerce support to further troubleshoot.

    Can you please help?

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  • Hi @allhighstreets,

    It definitely sounds like the scheduled actions have stopped running. If you go to WooCommerce > Status > Scheduled Actions and click on Pending, are you able to run the item at the top of the list? When you hover over it, there should be an option to run that.

    Often running or deleting the item at the top of the pending queue will “unstick” these and get them running for you.

    Let us know what you find out after that and we’ll go from there.

    Thanks

    Hi @allhighstreets,

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

    Stay safe!

Viewing 2 replies - 1 through 2 (of 2 total)
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