Edit product page freezes

  • Resolved chriswije

    (@chriswije)


    3 years, 10 months ago

    Hi,

    After updating from 14.7 the edit product page freezes. I disabled all plugins and enabled only Woo and Yoast and the same issue is there (to rule out a conflict). If Yoast is disabled the edit product page loads in less than 1 second. I checked on a default theme as well and the same issue is there. Site Health didnt show any conflicts either.

    Appreciate if you guys can provide a fix as this issue is not letting us update our live site to the latest version.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support devnihil

    (@devnihil)

    @chriswije We’re sorry to hear you are experiencing this issue on your site.

    Can you please confirm you are using the most recent release of Yoast SEO version 16.1.1, and WooCommerce version 5.2.2? You can learn more about updating here: https://yoast.com/help/how-can-i-update-my-free-plugin/

    Also, can you confirm you are using WordPress 5.7.1? You can check by clicking on the W in the top left and selecting About. If you need to update, please check with your host provider. Please know that if you are using an older version of WordPress Core you may experience unexpected behavior with Yoast. This guide explains more: https://yoast.com/why-we-dont-support-old-wordpress-versions/

    If you have confirmed both WordPress, Yoast SEO, and all of your site’s other plugins and themes are up to date and the issue does still occur with the TwentyNineteen theme and only Yoast SEO and WooCommerce plugins active, can you please whether when accessing the product edit page any JavaScript errors are being output while the issue is occurring? We have a guide on how to check for JavaScript errors using the browser console feature here: https://yoast.com/help/how-to-find-javascript-errors-with-your-browsers-console/

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

    Thread Starter chriswije

    (@chriswije)

    Hi, Sorry for taking time to respond here.

    Yes, Im using the latest version of woocommerce, wordpress and Yoast SEO 16.4.

    The moment I disable Yoast SEO, the edit product page loads in less than a second.

    If I reinstall Yoast SEO 14.7, it works fine.

Viewing 3 replies - 1 through 3 (of 3 total)
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