• Resolved Vicky Gupta

    (@vicky-gupta)


    Hi,
    Please why your plugin not stopping spams. All is working fine but my client still getting spams.

    I does all your config but not succeeded to stop spams.

    Plugin is up-to-date.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    I do not see a reCaptcha on any of the forms on this website. When viewing the source of a website with this plugin installed, we expect to see our submission script: wpcf7-recaptcha-controls.js, which we do not see. This could be why your reCaptcha does not appear and why you’re getting spam emails.

    Please follow the installation instructions and clear any site caching until you’re able to view the source and see that the wpcf7-recaptcha-controls.js script has been added.

    Hopefully, once the reCaptcha displays properly, you should see spam submissions less.

    Thread Starter Vicky Gupta

    (@vicky-gupta)

    Hi,
    Actually I recreate site on google captcha and use v2 invisible captcha, so i think it not displayed.

    Now I’m revert it back to v2 “i’m not robot” checkbox.

    Is any tool is there for checking form is secure from spam or not?

    Thread Starter Vicky Gupta

    (@vicky-gupta)

    Hi,
    Again I added previous Keys of Google reCaptcha.
    I attached some screenshots of analytics and form submissions.
    https://tinyurl.com/yg2sov43
    https://tinyurl.com/yetjaeou

    Please check and give me a solution.

    Thanks

    Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    Thank you for sharing the submission screenshots. Looking at the submission times, they appear to be far between hours or sometimes days apart. This leads us to believe that these submissions are not from Spambots but manual spam submissions which, unfortunately, reCaptcha will not be able to detect. The reCaptcha script is specifically created to prevent botnets from spamming forms, but it isn’t smart enough to detect manual spam submissions.

    You could block emails from certain IP address ranges or block submission with certain keywords, but that is out of the scope of this plugin. Hopefully, that makes sense. Should you have any questions, you may reply to this thread, and we can assist further. Have a wonderful rest of your week!

Viewing 4 replies - 1 through 4 (of 4 total)
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