Message not showing after the email has been sent

ciao Francesco,
try to deactivate plugins especially caching plugins and the others that handles emails.

https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/

Hi Erik,

thanks for your reply.
I’ll try do deactivate the plugins.

Francesco

Hi Erik,

I found the solution: I have deactivated the plugin “Autoptimize” and it works.

Thank you.

now you know the cause and you can adjust the configuration.

I suppose, for example, isn’t needed to disable completely autoptimize but only the js optimization. Find the script that creates the issue then exclude it from the cache

Hi all,

I encounter the same problem, maybe also caused by autoptimize.

Can you tell which .js files I have to exclude in autoptimize in order to get it running again?

Best
Michael

While i’m tried to replicate the issue on my server with WordPress 5.7.1 and the last versions of autoptimize, wp-supercache and woocommerce with my template all works correctly.

https://modul-r.codekraft.it/test-form/

give me a feedback on that

Hi Erik

thanks for your help.
I just tried some configurations and found a solution:

Updating WP to 5.7.1 and contact form to 5.4.1 solves the issue. It also works fine with Autoptimize then.

Best
Michael

Hi all,

I’ve updated the plugin Contact Form 7 from version 5.4 to 5.4.1 and it works correctly.

Best,
Francesco

• This reply was modified 3 years, 10 months ago by Smartlabitalia.