UGA Reusable Blocks Stopped Working

  • Resolved LisaK.social

    (@lisaksocial)


    3 years, 6 months ago

    Hi we love your plugin. But in the past couple weeks, when I save a UGA block as a reusable block, I can no longer convert it to a regular block.

    Today, I can’t even add my UGA reusable block to a page. When I save the page, the reusable block disappears??

    I have tried using only Ultimate Gutenberg Addon plugin on a fresh install of WordPress with no other themes or plugins installed, but the issue persists.

    I see that other users are also having issues with UGA reusable blocks. Do you have an estimated time frame for a solution on this?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @lisaksocial ,

    I have checked the same at my end and it is working fine. Please refer to this video.

    Please ensure that you are using the latest version of WordPress and all the plugins are up-to-date.

    Let me know. Looking forward to hearing from you.

    Regards,
    Sweta

    Thread Starter LisaK.social

    (@lisaksocial)

    Hello @swetakumari,

    After completely closing the site and clearing both site & browser cache, we are now able to use our UGA reusable blocks.

    Thanks for your help!

    Hello @lisaksocial ,

    I’m glad it works out for you. Thanks for letting me know.

    If you need any further help, please do let us know.

    Have a great day ahead. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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