Page disappeared – Cannot recreate – HELP!

  • Resolved ashleyrtamayo

    (@ashleyrtamayo)


    3 years, 10 months ago

    I’m a new admin for a wordpress site and I am about to pull my hair out as I cannot for the life of me figure this out.

    I added an instructor (staff member) on the backend. It showed up on the website, and then all of a sudden the entire page is gone. Like ALL of the instructors and their booking links are gone and I cannot figure out how to get it back or recreate it.

    I’ve tried going back through the revisions and none will reinstate the previous version.

    I’ve tried adding the bookly blocks in the editor but it’s just not what it was before. I don’t know if there may have been some coding involved but there was a button to click to book a trial lesson and a button to click to book a lesson.

    Also it looks like somehow now the page I need help with is https://safamusicacademy.com/c/ when it used to be https://safamusicacademy.com/instructorlist

    So I have no clue what happened there.

    Can anyone help me with this? I’d appreciate any and all help as I am a Marketer and know very minimal basics on coding.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message.

    Not quite sure that understood you correctly. You can use [bookly-form] shortcode on your webpage.

    Will be waiting for your reply.

    Thread Starter ashleyrtamayo

    (@ashleyrtamayo)

    I’ve tried adding the shortcode in the editor but it’s just not what it was before. I don’t know if there may have been some coding involved but there was a button to click to book a trial lesson and a button to click to book a lesson –

    And what I mean by button is if you look at our menu at the top you’ll see a Gold button with Black writing that says “FREE CONSULTATION”. There were two buttons under each instructor, one that said “Trial Lesson” and another that said “Book a lesson”.

    Plugin Author Bookly

    (@ladela)

    Hello, I’m afraid the issue you’ve raised requires personalized support which will involve in-depth troubleshooting.

    And we’d love to help you here but we can’t. We are restricted from providing any support here. Please follow the link below to create a support ticket directly on our site and mention #154769, so we can look into this matter for you.

    Click Here To Get Bookly Support

    This includes any pre-sales topics as well. I am sure we will have no problem supporting you on our own site. Many thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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