W3 Total Cache Affecting verification

  • Resolved authorleon

    (@authorleon)


    3 years, 6 months ago

    We are using W3 total cache and we set up A few test accounts.

    The user receives an email with a have to click on it but we get an error message saying that need to verify your account please click here to resend. When it is re-sent we are able to click on the, now second activation link and then we have access to the account.

    I disabled the plug-in (W3 Total Cache) And everything works as it should. Is there a special setting that is causing this with the plugin.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    I just tested the plugin thoroughly with W3 total Cache plugin and was unable to re-create the issue.

    Could you please give me more details on how you have setup up your Email Verification for WooCommerce plugin.

    Here are a couple of things that you could try though:

    1. Under general settings use the Send verification as a separate email option.
    2. Under general settings email sending trigger, please try and change that option
    3. Under advanced settings enable the custom logout function

    Zohaib

    (@zohaibayub85)

    Hi,

    I am marking this as resolved. Please let me know incase you need more support on this.

Viewing 2 replies - 1 through 2 (of 2 total)
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