• Resolved siroumi

    (@siroumi)


    Hi,

    We are using contact form 7 for forms on our site. When a user does not accept cookie, the form does not work, it says ‘There was an error trying to send your message. Please try again later’. This happens only on Chrome. It works on Firefox and Edge without any problem.

    Any help with this would be much appreciated.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • I had the same problem. I updated the plugin to the last version and also the recaptcha integration from V2 to V3 but it didn’t solve it. The solution for me was to remove in the form builder the recaptcha shortcode used to display recaptcha v2.

    • This reply was modified 3 years, 6 months ago by trylobyte.
    Thread Starter siroumi

    (@siroumi)

    Thanks for the response! We actually don’t have recaptcha shortcode in the form builder. We removed recaptcha v2 due to GDPR issue- it is shown before cookies is accepted and are using honeypot instead. Even without honeypot shortcode, it does not work.

    seems in this case recaptcha is marking as spam al submissions (check the response there is “status”:”spam” and the script is loaded recaptcha__{lang}.js)

    you need to deactivate it from the integration panel (i suppose)

    Thread Starter siroumi

    (@siroumi)

    Thank you @codekraft! That helped to resolve the issue.

    Sometimes contact form is not working, sometimes it works. Here is the link of my website: https://latestmodapks.com/contact-us/

    it shoes something like data can not be accepted.

    @latestmodapks73 check your js loading sequence and your console because caching plugin are making some troubles, obviously nothing can work in these conditions!

    Uncaught ReferenceError: jQuery is not defined
        at jquery-migrate.min.js?ver=3.3.2:2
    front.js?ver=1621075854:1 Uncaught ReferenceError: jQuery is not defined
        at front.js?ver=1621075854:1
    pushmaze.js:251 Inside Token Server true
    sw.js:117 Requesting permission...
    sw.js:125 Unable to get permission to notify. V
    sw.js:127 messaging/permission-blocked
    sw.js:129 true
    latestmodapks.com/:1 Notifications permission has been blocked as the user has ignored the permission prompt several times. This can be reset in Page Info which can be accessed by clicking the lock icon next to the URL. See https://www.chromestatus.com/features/6443143280984064 for more information.
    sw.js:133 Uncaught (in promise) ReferenceError: w_p is not defined
        at sw.js:133
    .....
Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Contact form 7 does not work on Chrome when cookie not accepted’ is closed to new replies.