Teachers Unable to Manage Learners

  • Resolved jnpuckett

    (@jnpuckett)


    3 years, 6 months ago

    Hello,
    I have users assigned the Teacher role and in the latest updates they receive an Invalid Course message on-screen when attempting to access the Learner Management page for their courses (to manually add users to a course).
    Example URL: https://mydomain.com/wp-admin/admin.php?page=sensei_learners&course_id=7474&view=learners

    As an administrator, I can access the Manage Learners sections just fine, but the Teacher roles are receiving the same error across all courses. To resolve, I had to rollback to version 2.0.7 of the plugin – all releases since that time encounter the same problem. Please assist.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @jnpuckett ,

    > [teachers] receive an Invalid Course message on-screen when attempting to access the Learner Management page for their courses

    I just tested this with 3.11.0 and I’m not able to duplicate the issue. I logged in as a teacher with courses with learners, and was able to go to Sensei->Learner Management, and click on Manage Learners, and all seems to working well.

    > I had to rollback to version 2.0.7 of the plugin

    We haven’t received other notices about this issue (here or in the email support for Sensei for WC Paid Courses), so this is a bit of a puzzle.

    Has anything on your site changed? Other updates, new plugin or theme installs, custom code? Is the teacher role just the standard Sensei one, or have you modified it at all? Is affecting ALL teachers, or just some of them?

    Best,

    Cena

    Hi,

    Since we haven’t heard back from you in over a month, I’ll mark the thread closed. Please feel free to reopen a new thread if you need more help.

    Best,
    Cena

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Teachers Unable to Manage Learners’ is closed to new replies.

Tags