Error Failed to load PDF Packaging Slip

Hi @karlkreg

Thanks for reaching out to us.

If possible will you provide us a screenshot of the module? We will surely check and help you to resolve it. And if possible please provide us a screenshot of the issue so, We can try to replicate and help you.

Hi David

Thank you for your reply. It is related with PDF Invoicing module. The packaging slip in pdf generated by the module cannot be opened. I get an error message. The pdf invoice generated by the module can be opened and read.

How can I attach screenshot into this tread?

Look forward to reading from you.
Karl

Hi @karlkreg

You can use the below website and attach a screenshot here. Let us know if you find any difficulties ??

https://snipboard.io/

Hi @gravid7

My question is not how to make a screenshoot but where to attach it into that thread? I do not see where I can join or send screenshots…

Best regards
Karl

Hi @karlkreg

You can share a screenshot here to thread. So, we can check and try to replicate the issue. so, we can help you.

Hi @gravid7

I do not find the button or option to share screenshot in the thread. Can you explain my how can I share screenshot please?

K.

Hi @gravid7

Finally, the problem seems to be related to a part of the HTML model of the packing slip. If I delete the following part into the HTML model of the packing slip, the PDF document is generated correctly:

<tbody>
<tr><th>Mode d’expédition<th><td>[wcj_order_shipping_method]</td></tr>
<tr><th>Facture No.<th><td>[wcj_invoice_number]</td></tr>
<tr><th>Commande No.</th><td>[wcj_order_number]</td></tr>
<tr><th>Date de la commande</th><td>[wcj_order_date]</td></tr>
</tbody>

Could you say me where why that part of the HTML code make a problem?

K.

Hi @karlkreg

If possible can you please share the full code of the template? Because I have checked by adding this on our demo and it is working properly. Still, If you provide a code, I will check and help you.

Hi @gravid7

Here the HTML model used for Packaging Slip:

<h1>Bulletin de livraison</h1>
<p>
<table class=”pdf_invoice_heading_table”>
<tbody>
<tr><th>Mode d’expédition<th><td>[wcj_order_shipping_method]</td></tr>
<tr><th>Facture No.<th><td>[wcj_invoice_number]</td></tr>
<tr><th>Commande No.</th><td>[wcj_order_number]</td></tr>
<tr><th>Date de la commande</th><td>[wcj_order_date]</td></tr>
</tbody>
</table>
</p>
<h2>Adresse d’expédition</h2>
<p>
<table>
<tbody>
<tr><td>[wcj_order_shipping_address]</td></tr>
</tbody>
</table>
</p>
<h2>Articles livrés</h2>
<p>
[wcj_order_items_table table_class=”pdf_invoice_items_table” variation_as_metadata=no
columns=”product_sku|item_name|item_quantity”
columns_titles=”No. article|Article|Qts.”
columns_styles=”width:15%;|width:70%;|width:15%;”]
</p><br>
<p>
<h3><i>Veuillez conserver le bulletin de livraison comme preuve d’achat.</i></h3>
</p>
<p><b><span style=”font-style:italic”>Un grand merci pour votre achat! </span></b></p>

<p><b><span style=”font-style:italic”>Vous êtes satisfait de votre achat? Donnez une évaluation du produit sur capsunshop.ch!</span></b></p>

• This reply was modified 3 years, 6 months ago by karlkreg.

Hi @karlkreg

I have added the same code and it is working properly. If possible please try to add the below code lines to the wp-config.php file. This will generate an error log on the wp-content folder. You can check which errors are generating. We will check and help you to solve it.

define( ‘WP_DEBUG’ , true );
define( ‘WP_DEBUG_LOG’ , true );
define( ‘WP_DEBUG_DISPLAY’ , false );

Hi @gravid7

Thank you. You can get the error log under the following link: https://drive.google.com/drive/folders/1rZfvt7atJFeaBCRbW-476QaLWxlxbGv7?usp=sharing

Keep me posted

K.

Hi @karlkreg

If possible please try to add the below code. I have modified some code.

<h1>Bulletin de livraison</h1>
<p>
<table class="”pdf_invoice_heading_table”">
<tbody>
<tr><th>Mode d’expédition</th><td>[wcj_order_shipping_method]</td></tr>
<tr><th>Facture No.</th><td>[wcj_invoice_number]</td></tr>
<tr><th>Commande No.</th><td>[wcj_order_number]</td></tr>
<tr><th>Date de la commande</th><td>[wcj_order_date]</td></tr>
</tbody>
</table>
</p>
<p>
<h2>Adresse d’expédition</h2>
<table>
<tbody>
<tr><td>[wcj_order_shipping_address]</td></tr>
</tbody>
</table>
</p>
<h2>Articles livrés</h2>
[wcj_order_items_table table_class=”pdf_invoice_items_table” variation_as_metadata=no
columns=”product_sku|item_name|item_quantity”
columns_titles=”No.|Article|Qts.”
columns_styles=”width:15%;|width:50%;|width:35%;”]
<p>
<h3><i>Veuillez conserver le bulletin de livraison comme preuve d’achat.</i></h3>
</p>
<p><b><span>Un grand merci pour votre achat! </span></b></p>

<p><b><span>Vous êtes satisfait de votre achat? Donnez une évaluation du produit sur capsunshop.ch!</span></b></p>

Hi @gravid7

It works with your HTML template indeed. I created a new template again. Everything works now.

Can you just tell me where the problem was in my HTML code?

You can consider this case as solved and close this thread.

Best regards
David

Hi @karlkreg

Glad to know that. I am marking this forum as resolved. The issue was some tags are not completed. So, I modified the code and provided you ??

If you are happy don’t forget to add good reviews for the plugin.