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Resolved Doobeedoo
(@doobeedoo)

3 years, 6 months ago

Hi,

Setup:
https://www.site.com has G3 (with default URL https://www.site.com)
In G3 setup > tracking > exclusion > I have site.com
https://www.site.com has G4 also
I have a Google Tag Manager setup with those G3 + G4 (G3 uses Google Analytics variable with domain set to auto)

Your plugin Google Site Kit is installed on https://www.site.com, Tag Manager is linked and snippet included with Site Kit
Analytics is linked through this too and works well: “The code is controlled by the Tag Manager module.”

2nd website (subdomain): https://shop.site.com
Uses the same Google Tag, same G3 and same G4 as https://www.site.com (I need to track conversions cross-subdomains, so I found this solution ?)
Your plugin Google Site Kit is installed on https://shop.site.com, Tag Manager is linked and snippet included with Site Kit (same Tag Manager code as https://www.site.com)
But for Analytics I have this error:
“Error: You’re already using Google Analytics through Google Tag Manager with the property UA-XXXXXXXX-3, but your account doesn’t seem to have access to this Analytics property. You can either modify your Tag Manager configuration to use a different property, or request access to this property from your team.”

What did I do wrong ?

Many thanks for your help

Viewing 8 replies - 1 through 8 (of 8 total)

Thread Starter Doobeedoo
(@doobeedoo)

3 years, 6 months ago

Note: creating a 2nd Tag Manager for https://shop.site.com, with the same GA3 and GA4 as https://www.site.com
Does the same error in Google Site Kit

https://ibb.co/9p3T4fc

Abdullah Ramzan
(@abdullahramzan)

3 years, 6 months ago

Hello @doobeedoo ,

Thanks for reaching out to us.

For second site would you mind to answer the following questions:

1. Did you migrate the site at some point?
2. Did you use the same Google account when connecting Analytics and Tag Manager on both sites?

Please disconnect Site Kit & connect again. Let us know if you are still facing the issue.

Best Regards,

nathalie2332
(@nathalie2332)

3 years, 6 months ago

Hi Abdullah,
I have the same problem as Doobeedoo. We migrated our website to the new one and now i can not remove the tag anymore so not able to use the site kit. disconnected twice already, removed the tag in my tag manager accounts but still the same message. Please help me. Thanks.
Regards,
Nathalie

Abdullah Ramzan
(@abdullahramzan)

3 years, 6 months ago

Hello @nathalie2332 ,

Please open a new topic so we can serve your accordingly based on your server setup.

Best Regards,

Abdullah Ramzan
(@abdullahramzan)

3 years, 6 months ago

@doobeedoo ,

We are closing this topic as we didn’t hear back. Feel free to open a new topic in case if you have any queries.

Happy Monday!

Thread Starter Doobeedoo
(@doobeedoo)

3 years, 6 months ago

Hi Abdullah,

To answer your questions:

1. No, I did not migrate this site lately
2. Yes, I used the same Google account when connecting Analytics and Tag Manager on both sites, but not at first

I already tried to disconnect Site Kit & connect again

I finally uninstalled Google Site Kit, as the author of this plugin here said that:
“Site Kit has broken the scripts of my plugin on at least one other website”

https://www.ads-software.com/support/topic/cross-domain-conversion-tracking/

Happy Tuesday

Abdullah Ramzan
(@abdullahramzan)

3 years, 6 months ago

Hello @doobeedoo ,

Thanks for sharing the details.

We’ll surely test WooCommerce Conversion Tracking by woopt plugin with Site Kit & then let you know.

We are also in contact with the author via topic you shared with us.

Best Regards,

Thread Starter Doobeedoo
(@doobeedoo)

3 years, 6 months ago

Ok cool ??

Viewing 8 replies - 1 through 8 (of 8 total)

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