Can’t Connect Facebook with WooCommerce

  • Resolved mjkxiao

    (@mjkxiao)


    3 years, 6 months ago

    I’ve done all the steps within WooCommerce – Facebook – Connection – Press “Get Started” and followed the prompts. I even get to the page that says “You’re all set!” followed by “You just authenticated facebook! We’d like to redirect you to: Homepage” and I click on “That’s My Site, Redirect Me” but then I get a page that says “This page isn’t working at the moment”.

    What can I do?

Viewing 1 replies (of 1 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @mjkxiao

    Navigate to Settings > Permalinks and click the save button. No need to make any changes, just click save and try to connect Facebook again.

    If you still have trouble, try switching back to a default theme like Twenty Twenty-One and disabling all plugins except for WooCommerce and Facebook for WooCommerce to see if this resolves the problem.

    Here is a link that better outlines that process:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

Viewing 1 replies (of 1 total)
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