Products will not sync to square: multiple variation attributes and cannot be sy

  • Resolved monumentalseo

    (@monumentalseo)


    3 years, 6 months ago

    I’m trying to sync products to square. I have a retail store using square POS, and using square for processor for woocommerce on my website. I’ve followed all the directions and the products will not sync. I’m using WooCommerce for the system of record. When I first tried to sync I didn’t have SKUs and that was why it wouldn’t work. So for one product I added sku’s to all the variations but I’m getting this message under sync with square: ___ has multiple variation attributes and cannot be synced with Square.

    I’ve done a lot of research, talked to square and can’t find any resolution. Every product I carry has multiple colors and sizes. I can’t keep my inventory synced between what is sold online and what I sell at the store so I need to get this figured out.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    So for one product I added sku’s to all the variations but I’m getting this message under sync with square: ___ has multiple variation attributes and cannot be synced with Square…Every product I carry has multiple colors and sizes.

    If I understand correctly, you have multiple attributes assigned to each product (i.e. color and size). There is a Square-side limitation that it cannot currently support multiple attributes. As such, we recommend creating combined variations of color+size under just one attribute. Here is further information in our documentation here.

    Hope that helps!

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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