Ignored attempt to cancel a touchmove

  • Resolved deis69

    (@deis69)


    3 years, 9 months ago

    I used the shortcode of the slide in elementor and it gives me the following error when I simulate a mobile.

    Ignored attempt to cancel a touchmove event with cancelable = false, for example because scrolling is in progress and cannot be interrupted.

    It only happens when you hover over the slide and try to lower the screen.

    thanks for your help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    Can you please create a new fresh page and add our shortcode and share your page link.

    Please possibly add a screenshot of your error we will check.

    Thanks,

    Thread Starter deis69

    (@deis69)

    Hello, thanks for answering.
    There I created an example page with nothing just the base shortcode of the slide.
    I am attaching the link and the screen print.

    The error appears when using a touch device and trying to scroll the screen over the slide.

    Slide

    • This reply was modified 3 years, 9 months ago by deis69.
    Plugin Contributor Ketan Patel

    (@patelketan)

    Hello,

    We have checked this plugin with the local server and it’s working perfectly.

    We need to check your website so please share the website link.

    Thanks,

    Thread Starter deis69

    (@deis69)

    hello the link to the website is on slide.
    there I add it back.
    Thanks
    https://northschools.uy/pagina-ejemplo/

Viewing 4 replies - 1 through 4 (of 4 total)
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