• Resolved se7en76

    (@se7en76)


    Hi Clint and/or the FiboSearch team!

    We’ve installed your plugin yesterday in v.1.10.0 but experienced an issue around product reviews since: they aren’t counted while they’re still there (in backend reviews list as frontend product page but with a count @ 0 and no more stars displayed in shop or category than product pages!).

    Then today we’ve noticed that you published a new 1.11.0 version 15 hours ago that in changelog revealed that you fixed an get_review_count() function error (see below).
    So we’ve updated our this morning but without any success : product reviews were still not taken into account and no stars rendering occurred more.

    After having purged local and server caches, no better behavior so we investigated further more and it seems we’ve fixed the issue by unapproving and reapproving at least one comment for each product (that’s feasible by batch process in back).

    Hope this help those of you who’ll have the same issue !

    == Changelog == Extract F.Y.I.
    = 1.11.0, May 26, 2021 =
    * FIX: Uncaught Error: Call to a member function get_review_count() on null

    Note : we run a personalized child StoreFront theme and a lot of huge plugins which after testing don’t seem to interact with Fibo.

    • This topic was modified 3 years, 9 months ago by se7en76.
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