Offline mode not working

  • Resolved Adi Rao

    (@iamadi)


    3 years, 6 months ago

    Hi,

    I am developing a theme and activated offline mode by adding define( 'JETPACK_DEV_DEBUG', true ); in my wp-config.php as described in the documentation.

    When I click on the settings link at the top of the jetpack dashboard, I get a blank screen. How do I fix this?

    The site is on my local system.

    Thanks for your help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello there, Adi.

    Would you be able to try disabling all other plugins except for Jetpack to see if the issue continues? If everything looks normal while doing so, then you can switch on each other plugin one by one until you see the problem happen again.

    If you still see the issue even with all other plugins disabled, could you also try switching out your theme for a more minimalistic one (such as Twenty Nineteen) to make sure this isn’t some sort of theme conflict?

    Please let us know the results of the above troubleshooting and we can go from there. Thanks!

    Thread Starter Adi Rao

    (@iamadi)

    Hi MadHatter,

    Thanks for the response.

    I disabled other plugins and changed the theme to Twenty Nineteen. Still seeing the issue.

    Not sure this info will help, but I’m using LocalWP on my system. I have WordPress v5.7.2 and Jetpack v9.7.

    I see the following 2 errors in my console when I click on the settings link.

    react_devtools_backend.js:2557 TypeError: Cannot read property 'classList' of undefined
    at window.wpNavMenuClassChange (admin.js?ver=9.7:80)
    at t.renderMainContent (admin.js?ver=9.7:80)
    at t.value (admin.js?ver=9.7:80)
    at Ie (react-dom.min.js?ver=16.13.1:104)
    at rh (react-dom.min.js?ver=16.13.1:103)
    at zj (react-dom.min.js?ver=16.13.1:228)
    at Th (react-dom.min.js?ver=16.13.1:152)
    at tj (react-dom.min.js?ver=16.13.1:152)
    at Te (react-dom.min.js?ver=16.13.1:146)
    at react-dom.min.js?ver=16.13.1:61
    Uncaught TypeError: Cannot read property 'classList' of undefined
    at window.wpNavMenuClassChange (admin.js?ver=9.7:80)
    at t.renderMainContent (admin.js?ver=9.7:80)
    at t.value (admin.js?ver=9.7:80)
    at Ie (react-dom.min.js?ver=16.13.1:104)
    at rh (react-dom.min.js?ver=16.13.1:103)
    at zj (react-dom.min.js?ver=16.13.1:228)
    at Th (react-dom.min.js?ver=16.13.1:152)
    at tj (react-dom.min.js?ver=16.13.1:152)
    at Te (react-dom.min.js?ver=16.13.1:146)
    at react-dom.min.js?ver=16.13.1:61

    Cheers.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi @iamadi

    We have fixed this in our next release (9.8), and the stable version is scheduled to be released in the first week of June.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi @iamadi

    We have released Jetpack 9.8. Could you please update the plugin and let us know if your issue resolved?

    Thread Starter Adi Rao

    (@iamadi)

    @bizanimesh,

    The issue is resolved.

    Thanks for your quick help.

Viewing 5 replies - 1 through 5 (of 5 total)
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