Allow only 1 order from the same customer in x minutes

  • Resolved mikacns

    (@mikacns)


    3 years, 6 months ago

    Hey,

    is it possible to limit the amount of time between 2 orders from the same customer (both guest & logged in checkouts) for all orders?

    For example, I would like to allow only one order every 5 minutes from the same customer in order to prevent duplicate orders.

    Thanks.

    • This topic was modified 3 years, 6 months ago by mikacns.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    Yes this is possible. Here are the options that you need to set:

    Under General tab > General Options

    1. Mode > Product Quantities
    2. Date range > Custom > Minutes (For custom date range units) > 5 (For custom date range)

    Then go to the Limits tab and set the Limits per user as 1.

    This way a customer can only place 1 order every 5 minutes.

    Zohaib

    (@zohaibayub85)

    Hi,

    Actually in step 1, it should be “Mode > Product orders” if you want to restrict the number of orders for a time period.

    Mode > Product Quantities will restrict the number of units per product.

    Zohaib

    (@zohaibayub85)

    Hi,

    I am closing this thread. Please let me know if you need any further help on this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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