A source must be attached to a customer to be used as a `payment_method`

  • Resolved joselbabq

    (@joselbabq)


    3 years, 5 months ago

    Hello, we are having problems with charging subscriptions. On stripe we are getting this error:
    = A source must be attached to a customer to be used as a payment_method =
    Can somebody tell us how we can fix this?
    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi there,

    we are having problems with charging subscriptions. On stripe we are getting this error:
    = A source must be attached to a customer to be used as a payment_method =
    Can somebody tell us how we can fix this?

    Sorry to hear about the error with Stripe on subscriptions. Can you please open a support ticket with us at https://woocommerce.com/my-account/create-a-ticket ?

    Looking forward to hearing from you ??

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @joselbabq

    As your query is related to a premium WooCommerce.com extension, and we haven’t heard back from you on this thread in a while, I’m going to mark this as resolved – please reach out to us via your WooCommerce.com account.

    If you have any further questions about WooCommerce core, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
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