Carousel doesn’t work in Jetpack 9.8 (works in 9.7.1)

Please note, I rolled back to 9.7.1 on the site linked above, so you won’t see the issue there. Here’s an example that’s still broken.

• This reply was modified 3 years, 9 months ago by Robert Trevellyan. Reason: added example of broken carousel

Thanks for the report, Robert. I haven’t been able to duplicate this myself yet, but a colleague was able to. We’ll investigate further and let you know if there is any additional information we need.

Same problem here after the 9.8 update! No images loading in the lightbox.
I also didn’t have a rollback plugin installed; is there somewhere to download v.9.7.1 to fix this temporarily?

Go to https://www.ads-software.com/plugins/jetpack/advanced/ and scroll to the bottom. Use the dropdown to choose the version you want to download.

Same issue here on 4 sites with 3 diff themes

jetpack-carousel.min.js?ver=9.8:3 Uncaught ReferenceError: wpcom is not defined
    at HTMLImageElement.<anonymous> (jetpack-carousel.min.js?ver=9.8:3)
    at Function.each (jquery.min.js:2)
    at S.fn.init.each (jquery.min.js:2)
    at V (jetpack-carousel.min.js?ver=9.8:3)
    at HTMLDivElement.<anonymous> (jetpack-carousel.min.js?ver=9.8:3)
    at HTMLDivElement.r.complete (jquery.min.js:2)
    at c (jquery.min.js:2)
    at Object.fireWith [as resolveWith] (jquery.min.js:2)
    at u (jquery.min.js:2)
    at Function.S.fx.tick (jquery.min.js:2)
(anonymous) @ jetpack-carousel.min.js?ver=9.8:3
each @ jquery.min.js:2
each @ jquery.min.js:2
V @ jetpack-carousel.min.js?ver=9.8:3
(anonymous) @ jetpack-carousel.min.js?ver=9.8:3
r.complete @ jquery.min.js:2
c @ jquery.min.js:2
fireWith @ jquery.min.js:2
u @ jquery.min.js:2
S.fx.tick @ jquery.min.js:2
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
requestAnimationFrame (async)
st @ jquery.min.js:2
S.fx.start @ jquery.min.js:2
S.fx.timer @ jquery.min.js:2
ft @ jquery.min.js:2
a @ jquery.min.js:2
dequeue @ jquery.min.js:2
(anonymous) @ jquery.min.js:2
each @ jquery.min.js:2
each @ jquery.min.js:2
queue @ jquery.min.js:2
animate @ jquery.min.js:2
S.fn.<computed> @ jquery.min.js:2
(anonymous) @ jetpack-carousel.min.js?ver=9.8:3
each @ jquery.min.js:2
each @ jquery.min.js:2
Z @ jetpack-carousel.min.js?ver=9.8:3
(anonymous) @ jetpack-carousel.min.js?ver=9.8:3
dispatch @ jquery.min.js:2
v.handle @ jquery.min.js:2
jetpack-carousel.min.js?ver=9.8:3 Uncaught TypeError: Cannot read property 'split' of undefined
    at jetpack-carousel.min.js?ver=9.8:3
    at q (jetpack-carousel.min.js?ver=9.8:3)
    at R (jetpack-carousel.min.js?ver=9.8:3)
    at jetpack-carousel.min.js?ver=9.8:3

@karlkerschl and @thejazzpiper – Could you please start your own thread here, so we can make sure your needs are seen and followed appropriately?

https://www.ads-software.com/support/plugin/jetpack#new-post

And as Brandon mentioned, we’re looking into this issue currently and will update here once we know anything additionally. Thanks!

Hi there,

We have released Jetpack 9.8.1. Could you please update the plugin and let us know if the issue resolved?

Yes, the problem I had with version 9.8 is resolved in version 9.8.1.

Thanks!

Fantastic! Happy to hear everything’s working normally for you now. ??

Have a great rest of the week.