Error in dashboard “Sitekite encountered an error”

  • Resolved predajob

    (@predajob)


    3 years, 5 months ago

    Hi,

    After updating to the latest release of the plugin, I am getting the following error in my wordpress dashboard : 

    Cannot read property '0' of undefined

    in WPDashboardPopularPages
    in WithWidgetComponentProps(WPDashboardPopularPages)
    in div
    in WPDashboardWidgets
    in div
    in WPDashboardApp
    in RestoreSnapshots
    in ErrorHandler
    in Root

    What can I do about it?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @predajob ,

    Thanks for opening a support topic.

    Are you getting this error in Site Kit primary dashboard?

    Please share Site Health information via form privately so we can inspect your setup to troubleshoot this issue for you.

    Best Regards,

    Thread Starter predajob

    (@predajob)

    Hi Abdullah,

    Just filled in the form.
    That error appeared in wordpress main dashboard, in the site kit summary.

    Thanks for your help

    Hello @predajob ,

    Thanks for sharing Site Health information.

    Can you please apply basic troubleshooting?

    1. Install and activate the Health Check & Troubleshooting plugin.
    2. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    3. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    4. Visit Site Kit dashboard again

    You can exit troubleshooting mode afterwards.

    For the other issue regarding invalid JSON response did you migrate your site recently?

    Best Regards,

    @predajob ,

    Were you abled to troubleshoot the issue by applying basic troubleshooting steps? Feel free to respond back in case if you still need help.

    Best Regards,

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @predajob As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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