Comments not available

Hello, @dgpartner .

I’m sorry to hear the most recent comment does not appear in the comments section of the front page of your client’s site. Thanks for using our plugin and for letting us know so we can help you sort it out.

I appreciate the links that you provided and I see what you mean.

As this forum topic is public, please could you send me your site’s WordPress wp-admin login information (login page address/URL, admin username, password) to [email protected] and I’ll investigate further.

Alternatively, you can send a secure login link by installing the free Temporary Login Without Password plugin.

I will mark this topic as resolved for now.

Thanks in advance,

Hi,

Could you try disabling WPML and let us know if that resolves the problem?

Thanks again.

• This reply was modified 3 years, 5 months ago by Andy Keith.

Hi
You’re totally?right…
It works when I disable WPML.
What can I do ?
Thanks

Hi, @dgpartner .

Thanks for letting us know. As mentioned at https://www.ads-software.com/plugins/better-recent-comments/ , our plugin is WPML compatible, and that the comments will be restricted to those in the current language.

I have relayed this information to our development team for further investigation, and will let you know as soon as I Have an update.

Thanks for your patience and understanding.

Hi, development team here ??

It looks like there’s a bug with the WPML integration, when displaying comments for custom post types. We’ll aim to rollout a fix for this soon.

Many thanks

Hi,

We’ve just published an update (1.1.5) which should fix the WPML issue. Could you confirm?

Many thanks,

Andy

• This reply was modified 3 years, 5 months ago by Andy Keith.

Hi

Thanks, the fix resolve the comment problem : https://www.appart-business.com/commentaires/
but destroy the home page : https://www.appart-business.com/

and apartments page : https://www.appart-business.com/nos-appartements/

Thanks for your help

Hello, @dgpartner .

Thanks for your feedback, and sorry to hear the other 2 pages on your site are not displaying properly after the updating the plugin.

I have relayed this to our developers for further investigation, and will let you know once we have new information about this.

I confirm that the wp-admin credentials for your site that you previously shared via our Support Center continue to be valid. Please ensure that they remain to be, so that we can continue to look into this on your site if needed.

Many thanks,

Hi,

If you deactivate Better Recent Comments, does it fix the homepage and apartments page?