issue with core function file

  • Resolved rajh2350

    (@rajh2350)


    3 years, 5 months ago

    Hi there
    We are receiving this error :

    website details :
    WordPress version 5.7.2
    Current theme: (Twenty Seventeen Version: 2.7 )
    Current plugin: WooCommerce (version 5.3.0)
    PHP version 7.4.19

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 76 of the file /home/cirbercom/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/FeaturePlugin.php. Error message: require_once(): Failed opening required ‘/home/cirbercom/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin//includes/core-functions.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’)`
    public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/includes/core-functions.php file is auto removing in every 5 minutes, we re-upload it and its removing automatically within 5 minutes. Due to this the website is down with critical error on website message.

    Its an live website, please please us know why this is happening.
    we have made scan on website and no malware detected.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    I’d highly recommend checking with your host as to how this is happening. WooCommerce wouldn’t be able to just remove a file from your site like that, there’s likely something going on at the server level that’s affecting this.

    Check in with them and see what they have to say about that!

    Thread Starter rajh2350

    (@rajh2350)

    Hi there
    Thanks for your response.

    I have checked with them. Nothing comes up.Can this be due to composer ?

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    If you’re using Composer on the server, that would have the access needed to delete a file, but we can’t really say that’s causing a WooCommerce file to be deleted. That’s more something a server admin can answer, not us here in WooCommerce support.

    Since this is not a WooCommerce issue, but a server issue, I’m going to mark this as resolved.

    Thread Starter rajh2350

    (@rajh2350)

    we are using dedicated server on godaddy.

    Thread Starter rajh2350

    (@rajh2350)

    Error solved. I have installed fresh copy of woocommerce.

Viewing 5 replies - 1 through 5 (of 5 total)
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